Re-issue of Passport experience @ Bangalore PSK

I have already given you the detailed description of my passport experience. This is the experience of my husband who recently filed for his passport. This August , 2011, I had taken an appointment for his passport application. The online form submission was same as in my case , but the only difference was that this time we did not upload the documents with the application. 

There was another change in the slot booking. Now you can book only the next day's slot. It is mentioned in the website that the booking starts from 8:00 a.m. sharp. But my research (mind you...I did a lot of searching before this application) told me that the ideal time to get a slot is around 8:40 a.m. First day I just checked whether I can get a slot or not , and I logged in at 9:00 a.m. and I got the slots available from 9:45 a.m onwards. On the second day I logged in at around 8: 30 a.m. and got the 9:00 a.m. slot for him. Yuppie...

He actually applied for the damaged passport , because his passport had some problem with the visibility of his picture. He was asked by the immigration officers whenever he had traveled outside India , to change his passport. So we collected the documents required for the damaged passport re-issue case. The list of the documents are :

1. Old passport 

2. Address proof ( he took bank statement and letter from the bank)

3. Age proof ( his board certificate)

4. Affidavit in the format of Annexure L.

5. Appointment letter

Apart from this he took his degree certificate , my passport (as it already had the Bangalore address) and phone bill.

He reached there 8:15 a.m. and found out that 9:00 a.m is no more the first slot of the day , it is 8:30 a.m.!! But when the government officers (the GO and VO) don't come to the office before 10:30 a.m. why do they keep slots so early!! He was lucky as he was allowed to go inside passport office with the 8:30 a.m. slot. There were 3 to 4 counters where you will have to hand over the documents that they will ask. They will keep those documents in the file and give it to you. In that counter he was told that his passport does not fall under damage category as nothing was damaged according to them. So they asked him to apply for a new passport for address change and spouse name addition. So he did not submit the affidavit. As the bank statement was quite huge , they told him to give xerox copy of the first and the last page only. No age proof was required. Only the marriage certificate was asked to be given.

After that counter he had to go to the A counter which was again the same as in my case. All these were done at around 9:00 a.m. , then began the endless wait for the verification and granting officers. This time there was a change. There were 4 VO counters and 3 to 4 GO counters ( in my case there were only 2 VO and 1 GO....you can imagine the long queues at that time ). The VO officers started coming after 9:30 a.m and the GO came after 10:30 a.m. So it took 3 hours to finish everything. He was free by 11:20 a.m.
The next day onwards the website showed that his passport has been granted on that day and will be dispatched soon , but after 2 to 3 days , the status message changed as the date of the passport grant changed. I got a little worried but waited patiently. And on the 10th day after his application being submitted , the passport was dispatched by speed post and it was in my hand on the 11th day. He was in the office so I collected it from the postman showing him the old passport of his. I think the passport seva kendra is getting better day by day.