Third time it happened just 2 days back, on 24th November. My dad sent me an urgent courier which weighed at around 700 grams. The DTDC branch told him to do it through their Metro Plus category as it was super fast service and the courier would reach the next day or they would return the money. Dad paid INR 450 /- for that service. But again it did not reach on 25th. When my dad inquired about it in the DTDC branch they told him that the consignment was with Bangalore branch but they did not deliver it...but they assured it would get delivered on 26th morning. It did!! But my point is if you are charging for a better service then please provide that or do not cheat public. Lets see now whether they would really keep their promise to return the money or not. But to me DTDC courier service is not worthy enough for the price they charge.
P.S. DTDC has not returned the money as they claim the train got delayed after the flight as if we are responsible for that!!!